People in the Black Country are being encouraged to think carefully about which NHS service they use during the upcoming industrial action.

Resident doctors, formerly known as junior doctors, are planning to strike for five consecutive days, starting from 7am on Friday 25 July until 7am on Wednesday 30 July.

Health and care partners across the Black Country are working together to prepare for the industrial action and are asking local people to support by choosing the right service for their health needs.

Anyone who needs urgent care should use NHS 111 online or call NHS 111 to be assessed and directed to the right service.

In life-threatening emergencies, people should call 999 or go to A&E as normal.

Services such as pharmacies, GP practices, walk-in centres, minor injury units, and urgent treatment centres will remain open during the industrial action and can support people with a wide range of health concerns.

Patients with hospital appointments should attend as planned unless contacted directly by the NHS to reschedule. There is no need to call to check if your appointment is going ahead.

Dr Ananta Dave, Chief Medical Officer for the NHS Black Country Integrated Care Board, said: “During the upcoming industrial action, our priority is to continue providing safe care for those who need it. However, it’s vital that people use services wisely so that care remains available for those who need it most.

“If you need medical help or advice, please use NHS 111 online in the first instance. They will direct you to the most appropriate service, which could include your local pharmacy, GP practice, or a walk-in centre. 999 and A&E should only be used in life-threatening emergencies.”

GP practices will continue to be open as normal during the industrial action. Please continue to attend your GP and dental appointments unless you are contacted and told otherwise.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. You can contact the service online 111.nhs.uk or by calling 111, 24 hours a day, 7 days a week.

Local pharmacy services and opening times in the Black Country can be found on the NHS website.

People should only call 999 if it is a medical emergency.