What people are saying about us…
The service I received was excellent from start to finish. The biopsy procedure was carried out on time with friendly staff who explained every step. Dr. Heidi was happy to talk to me in medical terms (I’m a veterinary surgeon) and overall I enjoyed my morning! Hearing from the nurses how they are going beyond to help obtain support for vulnerable lonely patients during lockdown also made me think: one doesn’t have to be in ICU to be a hero. Thank you everyone in Dermatology Dept. and keep safe.
I would like to say an enormous thank you, I have been in a lot of hospitals in the past 10 years, but I was so impressed with the care from all doctors nurses everyone involved in my care in A and E , ward 12 and ward 23 was brilliant, first class my thanks again.
The Outpatient Department has always given me the very best service; the staff are thorough and attentive to details. My Epilepsy Nurse always listens to what I say and try’s to reassure me when I’m feeling anxious.
The surgeon and nurse were very welcoming and put me at ease. I’m so afraid of needles and dentists. However, I have to say those guys were fantastic!!!
The staff looked after us very well and were friendly and kind throughout. I felt informed about what was happening and why. The room made our stay so much easier as it was comfortable and spacious.
Lovely staff who made me feel reassured & calmed any nerves I had about my procedure. They put me at ease straight away with their friendly approach. Covid procedures were followed too & I felt safe attending appointment as before it I was feeling quite unnerved about attending. Thank you NHS
I have moved from Luton to Walsall this was my first time at Walsall hospital. Luton is a nice hospital but the experience I had in Walsall was absolutely amazing. Very polite receptionist’s nurses and doctor was very caring. The doctor explained my results and told me what will happen next. Also gave me advice on what I should do if I get concerned again. Honestly I thought with the virus going on they will probably be off their feet rushing around, yes they were busy but they still took time in with their patients. Thanks very much Walsall hospital.
I have gestational diabetes and I have visited Antenatal a lot in these past few weeks. The reception team are always helpful, the nurses and doctors I see are always happy and reassure me when needed. The team have been very attentive and are always on the other end of the phone if needs be. They always get back in touch within a few hours if they’re busy when you call. I have been seen by many different team members, especially when having scans as I’ve had many and all the staff are friendly and reassuring, talking through everything with me and putting my mind at ease.
All the staff during my stay were amazing. They all reassured me in such a hard time when giving birth during Covid-19. The staff were attentive and helpful during my stay. The midwife who was there during the birth of my baby was so lovely, funny and just made me feel relaxed. She got all things prepared at the very beginning to be ready for anything. She was caring and was with us during the full delivery. The midwives on Primrose ward after my birth were very lovely too, being there if needed and helpful throughout. I thank each and every one of the ladies that were there for me during my time at Walsall
My postnatal care has been absolutely faultless and person centred. I was worried about me and my baby having the 5 day check-up – having had a caesarean and my partner not being able to attend due to Covid. However, I was met at the door of the MLU by a lovely midwife who helped me carry the car seat. She was so reassuring and friendly throughout my appointment.