Palliative Care Patient Information

A drop-in information centre is provided to support those who have been touched by cancer or palliative conditions; or for those who just want information on cancer awareness, prevention and screening.

A freephone service is also offered. Someone who you can discuss your concerns with, in confidence will be on hand to lend a friendly listening ear.

Aims of the service

  • To provide free up to date information on cancer and palliative conditions to patients,
    their families and their carers; supporting them through their journey

  • To enable patients, their families and their carers to express their emotions and needs
    in a supportive environment

  • To ensure patients, their families and their carers receive equal access to information taking into account patients’ social, spiritual, cultural and ethnic needs

  • To provide care and support at different locations throughout the borough of Walsall

  • To provide practical information and support to patients, their families and their carers to help reduce the fear and uncertainty of living with cancer or a palliative condition

Services offered

  • A comprehensive range of information leaflets that you can browse or take away

  • Library service offering books, audiotapes, CDs and DVDs to access within the centre or to borrow

  • Supervised access to the internet

  • Information on local and national support groups

  • Assistance in accessing services provided by other organisations e.g. Benefits Advice

  • Assistance in accessing other NHS services e.g. Complementary Therapies

  • Language support for speakers of Gujarati, Hindi, Punjabi and Urdu

  • Outreach Service offering one to one support, home visits, hospital visits, accompanied hospital appointments or treatments

The service is open Monday to Friday 9am – 5pm. Evening appointments are available on request. The service is closed on public holidays.

Walsall Palliative Care Centre
Goscote Lane
Walsall
WS3 1SJ

01922 602610
cissenquiries@walsallhealthcare.nhs.uk

Service leads

Sindy Dhallu
Clinical Operations Manager, Specialist Palliative & End of Life Care
Sindy.Dhallu@walsallhealthcare.nhs.uk

Rajkiran Mann
Information & Support Services Manager
ciss.enquiries@nhs.net

Sally Killian, Operational Manager
sally.killian@walsallhealthcare.nhs.uk

01922 602610

The service is available to those who live in Walsall or have a Walsall GP and supports those who have been touched by cancer or palliative condition; or for those who just want information on cancer awareness, prevention and screening.