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Palliative Care Patient Information2018-09-23T00:01:22+00:00

Palliative Care Patient Information

A drop-in information centre is provided to support those who have been touched by cancer or palliative conditions; or for those who just want information on cancer awareness, prevention and screening.

A freephone service is also offered. Someone who you can discuss your concerns with, in confidence will be on hand to lend a friendly listening ear.

Aims of the service

  • To provide free up to date information on cancer and palliative conditions to patients,
    their families and their carers; supporting them through their journey

  • To enable patients, their families and their carers to express their emotions and needs
    in a supportive environment

  • To ensure patients, their families and their carers receive equal access to information taking into account patients’ social, spiritual, cultural and ethnic needs

  • To provide care and support at different locations throughout the borough of Walsall

  • To provide practical information and support to patients, their families and their carers to help reduce the fear and uncertainty of living with cancer or a palliative condition

Services offered

  • A comprehensive range of information leaflets that you can browse or take away

  • Library service offering books, audiotapes, CDs and DVDs to access within the centre or to borrow

  • Supervised access to the internet

  • Information on local and national support groups

  • Assistance in accessing services provided by other organisations e.g. Benefits Advice

  • Assistance in accessing other NHS services e.g. Complementary Therapies

  • Language support for speakers of Gujarati, Hindi, Punjabi and Urdu

  • Outreach Service offering one to one support, home visits, hospital visits, accompanied hospital appointments or treatments

The service is open Monday to Friday 9am – 5pm. Evening appointments are available on request. The service is closed on public holidays.

Walsall Palliative Care Centre
Goscote Lane
Walsall
WS3 1SJ

0800 783 9050 or 01922 602610 (out of hours answer machine)
cissenquiries@walsallhealthcare.nhs.uk

Service leads

Sue Crabtree, Head of Palliative and End of Life Care
sue.crabtree@walsallhealthcare.nhs.uk

Sukhy Lally, Centre Coordinator
sukhy.lally@walsallhealthcare.nhs.uk

Sally Killian, Operational Manager
sally.killian@walsallhealthcare.nhs.uk

01922 602610

The service is available to those who live in Walsall or have a Walsall GP and supports those who have been touched by cancer or palliative condition; or for those who just want information on cancer awareness, prevention and screening.

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