There’s a lot of misinformation doing the rounds about COVID-19 (Coronavirus), so it’s really important you get facts from a trusted source.

Visit to find out what the symptoms are, how to prevent the spread, and who should stay at home.

The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Many clinics and routine appointments are now back up and running at Walsall Healthcare NHS Trust following the Covid-19 pandemic.

Read more for further information.

Latest information:
Social distancing at Walsall Healthcare NHS Trust

You may be aware that social distancing has been reduced from 2 metres to 1 metre in England as of 4 July 2020, following a recent announcement by the Prime Minister.

Due to the nature of working in a hospital, our healthcare staff are at higher risk of exposure to COVID-19 than the general public – this is partly the reason why universal use of face masks was introduced. Due to falling numbers of COVID-19 both locally and nationally, risk of acquiring COVID-19 via the hospitality sector is low, but at Walsall Healthcare NHS Trust we are dedicated to continuing to protect all of our staff, patients and visitors. Therefore;

At all Walsall Healthcare NHS trust sites, social distancing of 2 metres or more between staff, patients, visitors, volunteers and contractors will continue to be enforced.

This is an evidence-based decision, following recommendations from the government’s Scientific Advisory Group for Emergencies. We will continue to keep this decision under review as further evidence becomes available, and will communicate any further changes to you via this website, social media and other channels.

Latest information:
Wearing face coverings at Walsall Healthcare NHS Trust

Guidance for visitors

  • Wear a face covering at alltimes during your visit
    You are encouraged to bring your own suitable face covering. If this is not possible, we will provide a face mask.If shielding, you must ask for a fluid-resistant surgical mask Refusal to wear a face covering without valid reason may resultin you being refused access This is to ensure the safety of others
  • Sanitize your hands for20 seconds with the gel provided
    Always before putting on, or removing your face covering.
    Please do not wear your own gloves
  • Change and wash your facecovering daily
    If it is not washable, dispose of it carefully
  • Maintain appropriate socialdistancing where possible
    Always follow the latest national guidance

Please consult the following national guidance for the most up-to-date information.

Only call 111 if you cannot get help online or do not have online access.

You should also follow NHS advice about staying at home.

How to avoid catching and spreading coronavirus (social distancing)

Everyone should do what they can to stop coronavirus spreading.

It is particularly important for people who:

  • are 70 or over
  • have a long-term condition
  • are pregnant
  • have a weakened immune system


  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • avoid close contact with people who have symptoms of coronavirus
  • only travel on public transport if you need to
  • work from home, if you can
  • avoid social activities, such as going to pubs, restaurants, theatres and cinemas
  • avoid events with large groups of people
  • use phone, online services, or apps to contact your GP surgery or other NHS services


  • touch your eyes, nose or mouth if your hands are not clean
  • have visitors to your home, including friends and family


Having problems with your hearing aids? Please contact our Audiology Department for advice by calling 01922 721172 extension 7628 or 7612, or emailing Open repair sessions are currently suspended.


Midwife sophie looking after the maternity advice line

Reassurance for pregnant women

Pregnant women who have any concerns about their baby – or their own health and welfare – are being assured that it is safe for them to come into Walsall Manor Hospital during the COVID-19 pandemic.

Walsall Healthcare NHS Trust wants women to continue to use its maternity services as usual, particularly if they are worried about:

  • Feeling unwell
  • Reduced baby movements
  • Bleeding
  • Pain

Kate Horton, Walsall Healthcare NHS Trust’s Interim Head of Midwifery)said: “We do appreciate that this is a difficult time for pregnant women and their families but it is so important that they keep their antenatal appointments and also get in touch if they are experiencing any of the issues detailed above.

As long as they have no recognised COVID-19 symptoms of either a temperature of 37.8 or higher or a new, continuous cough it is safe to come into the hospital. Our priority remains the health and wellbeing of our mums-to-be and their babies and our midwives and maternity staff are here to support them.”

Women who have any concerns regarding being unwell, reduction in their baby’s movements, bleeding or pain at any time should contact

Triage: 01922 656967
Delivery suite: 01922 656246

A Maternity Advice Line has also been set up if women need to speak with a midwife for general advice and are unable to contact their Community Midwife. This line is open 9am-5pm Monday to Friday and women should contact 01922 605426.

Pregnant women will still be offered a mixture of telephone calls and face-to face contacts throughout their pregnancy; appropriate to their individual needs. They will also be invited to an Early Bird clinic (around 6-8 weeks’ pregnant) for routine pregnancy blood tests, height and weight checks and to test a urine sample.

They will also receive information about a maternity app they can register for to offer up-to-date advice and guidance for each stage of pregnancy, accessible from a mobile device.

Kate added: “We are practicing social distancing so unfortunately partners/family/children or friends are not permitted in the antenatal clinic; either to visit or enter a scan room. We are continuing to offer photographs of the first scan and these are free of charge at this present time.

“We really want to get the message out to any pregnant women who might be feeling anxious that we understand and will do all we can to allay their fears but they shouldn’t put off asking for help or advice.”

Support for the deaf community

Deaf Support and Care Services (PDF)

British Sign Language videos

Other languages

Stay at home – Guidance for households with possible COVID-19 infection (Source: GOV.UK)

Bengali / Polish / Punjabi / Romanian / Urdu

Discharging patients home


Walsall for All – Translated Guidance (External Link)

“Stay at Home’ multilingual video message and translated guidance

Walsall for All published a video of the “Stay at Home” message in 17 different languages. You can view it on social media or YouTube:

There is also  a dedicated page on their website, with links and resources to translated guidance and accessible formats:

We have published our COVID19 Supplementary Privacy Notice, to explain how we handle your personal information in light of the COVID19 pandemic. This accompanies our standard Privacy Notices.

Coronavirus: Wash your hands more often for 20 seconds