Latest guidance on wearing face masks

As we are seeing a rise in COVID-19 cases within the community, our hospitals and amongst our staff, from Monday 11 July we are reintroducing face masks in all areas of the hospital.

We would request that patients and visitors wear a mask if they are able to.

This measure has been put in place to keep everyone as safe as possible and to reduce the risk of transmission.

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What people are saying about us…

Excellent The way we were treated was amazing nurses were excellent and the doctors. They couldn’t do enough for us.

Friends and Family Test feedback for Inpatients - Dermatology Daycase, November 2021
The hospital staff were absolutely incredible, they were kind, funny, knowledgeable, helpful, and just amazing people. The surgical team were outstanding and did such a good job of keeping me calm and informed of what was happening. They did my procedure really quickly, and I was back home by lunchtime. Simply brilliant

Friends and Family Test feedback for the Inpatients - Arrivals Lounge, November 2021
I have to attend Walsall Manor hospital quite a lot and I have always found the all the staff very friendly and helpful and put me at ease, so I can’t think of anything they could do better.

Friends and Family Test feedback for Inpatients – Chemotherapy Unit, November 2021
Members of staff were friendly and polite. I was seen promptly and given enough information about my symptoms and next steps in treatment. Doctor answered my questions and I came away feeling reassured.

Friends and Family Test feedback for the Outpatients - Gastroenterology, November 2021
Everyone I saw yesterday were absolutely amazing and friendly. They took the worry away and answered all my questions and explained everything they were doing. I was in and out within an hour. Thank you to all the team in the breast clinic.

Friends and Family Test feedback for the Outpatients - Breast Surgery, November 2021
Very professional team. Constantly explaining every step of the procedure as it was occurring, whilst reassuring me and helping to put me at ease. Very friendly and helpful. Thanks to all of them for a quick and efficient treatment whilst still maintaining my dignity.

Friends and Family Test feedback for the Outpatients - Gynaecology, November 2021
Staff Attitude. I was most impressed by the staff levels, I was very impressed with the staff themselves, very helpful and I was very comfortable whilst I was in the hospital, just to say thank you very much for their help and I appreciated it, thank you.

Friends and Family Test feedback for the Emergency Department, November 2021
We had a warm welcome. even though I was about 5 minutes late. When we were seen she was lovely. Works so well with children and parents. Really great experience. Came out with lots of information and feeling like a great mom. That’s always nice to feel like you’re doing a great job.

Friends and Family Test feedback for Antenatal, November 2021
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