Intermediate Care Service (ICS)

The Intermediate Care Service is a multi-disciplinary team operated jointly between Walsall Healthcare NHS Trust and Walsall Adult Social Care.

It provides intensive help to patients and their relatives, or carer if they have one, for a short period of time so that they can leave hospital as soon as their health has improved sufficiently.

The team offers support to help the patient regain independence. This could be at home, or in a short-stay care home bed, in the best way to meet their needs. It is often after a period of crisis, ill health, disability, or at a time when they may have lost some confidence.

The team is made up of:

  • Social workers
  • Mental health and general adult nurses
  • Reablement support workers
  • Discharge coordinators
  • Physiotherapists
  • Occupational therapists
  • Homecare workers

Our operational hours are Monday to Sunday 08:00-17:00 

Walsall Healthcare NHS Trust
Hollybank House
Coltham Road,
WV12 5QD

Hospital referrals: 01922 656439
Community referrals: 01922 658382

Rehabilitation beds are located at:

  • Woodgreen Nursing Home
  • Arboretum Nursing Home
  • Aldridge Court Nursing Home

The service also operates borough-wide working in patients own homes across the Walsall area.

Service lead

Service lead, Kerrie Thorne, ICS Service Manager –

Referrals are accepted from health or social care professionals. They should call 01922 656439 (Hospital referrals) or 01922 658382 (Community referrals).