The phlebotomy team provide a variety of services, both to the acute Trust and the community services. They use a variety of sampling techniques to meet the needs of the users.

They can obtain samples using Greiner Vacuette blood collection tubes, butterfly system (blood cultures), capillary sampling, and needle and syringe.

Outpatient Phlebotomy

A routine Phlebotomy service is provided in the main DTC on route 002. There is a dedicated reception to book in requests and 4 private rooms. There is no appointment system, patients requiring a blood test can attend at any time as a walk in visit. The service is available 8.30 am – 5.45 pm, Monday to Friday. Priority is given to those patients attending the Chemotherapy unit or Haematology clinics as the results will be required urgently when the patient attends their appointment.

There is also a routine Phlebotomy service based in Antenatal Clinic, Monday to Friday.

Inpatient Phlebotomy

All wards have a routine Phlebotomy service each morning, Monday to Friday. All requests must be ready for collection by 7 pm the previous evening. These requests are booked into the ICE phlebotomy system to generate the necessary barcode labels for the next morning. Any patients not bled on the ward round will be left and the nurse in charge informed.

AMU also has a further 3 visits throughout the day to assist in the timely assessment of admissions.

Urgent requests will not be accepted by the Phlebotomist. Alternative arrangements must be made for taking the sample and delivery the laboratory.

There is a limited routine service provided on Saturdays, Sundays and Bank holidays. There are only 3 members of the Phlebotomy team working 8 am – 10 am, and they will only visit certain wards.

In addition to the routine Phlebotomy service, there is also a phlebotomist available for urgent requests, primarily blood cultures, who is available 24/7 via a bleep.

Community Phlebotomy

The Phlebotomy Team provide a service to some of the community services within the Walsall borough. They provide a service of three sessions a week at Dorothy Pattison and Bloxwich hospitals and also their associated annexes.