Community Nursing teams throughout the borough should all have access to mobile technology by the end of November – helping Walsall Healthcare NHS Trust to improve patients’ experience of the service.
Around 90% of staff in the West 1 & 2 place-based Community Nursing teams covering the Darlaston, Willenhall and Bentley areas now have tablet devices as part of the TotalMobile programme which saw £800,000 investment from the Trust. The switch from a paper-based patient assessment and service management system will mean that the nurses can give patients the results of their blood tests for example and can link up with their GP if necessary, reducing any delay in starting treatment.
They can also access details of new patients more quickly and the devices offer greater security for lone workers.
Beki Harrison, Community Nurse, West 1 (Darlaston), said: “Having the mobile device and being able to access my emails whilst out and about has made a real difference in my day to day working.”
Staff are also working with their colleagues in IT to see what other apps and uses could be added to the tablets to bring even greater improvements to patients’ experience.
Devices are due to be rolled out to all seven of the Trust’s place-based Community Nursing teams by the end of November followed by Palliative Care and Cannock and Stafford Stroke services.
Daren Fradgley, the Trust’s Director of Strategy and Transformation, added: “Our community services staff play a pivotal role in supporting people of all ages across the borough to live healthily at home and this investment in mobile technology is indicative of our commitment towards our vision of Becoming your partners for first class integrated care.”