Patient Information and Support Services

An information centre to support those who have been touched by cancer or palliative condition; or for those who just want information on cancer awareness, prevention and screening.

The service is available to those who live in Walsall or have a Walsall GP.

Our aim
• To provide free up to date information on cancer and palliative conditions to patients,
their families and their carers; supporting them through their journey
• To enable patients, their families and their carers to express their emotions and needs
in a supportive environment
• To ensure patients, their families and their carers receive equal access to information
taking into account patients’ social, spiritual, cultural and ethnic needs
• To provide care and support at different locations throughout the borough of Walsall
• To provide practical information and support to patients, their families and their carers
to help reduce the fear and uncertainty of living with cancer or a palliative condition

Psychology - What we can offer
• A drop in centre
• A freephone service
• A friendly listening ear
• Someone who you can discuss your concerns with in confidence
• A comprehensive range of information leaflets that you can browse or take away
• Library service offering books, audiotapes, CDs and DVDs to access within the centre
or to borrow
• Supervised access to the internet
• Information on local and national support groups
• Assistance in accessing other NHS services e.g. Complementary Therapies,
• Assistance in accessing services provided by other organisations e.g. Benefits Advice
• Language support for speakers of Gujarati, Hindi, Punjabi and Urdu
• Outreach Service offering one to one support, home visits, hospital visits,
accompanied hospital appointments or treatments

Contact us
We are open Monday to Friday 9:00am to 5:00pm
Telephone: 0800 783 9050 or 01922 602610 (out of hours answer machine)
Email: cissenquiries@walsallhealthcare.nhs.uk
Address: Walsall Palliative Care Centre. Goscote Lane, Walsall. WS3 1SJ
Evening appointments are available on request. We are closed on public holidays

 

Sue Crabtree, Head of Palliative and End of Life Care

sue.crabtree@walsallhealthcare.nhs.uk

Tel: 01922 602610

Sukhy Lally, Centre Coordinator, The Walsall Palliative Care Centre, Goscote Lane, Walsall, WS3 1SJ

sukhy.lally@walsallhealthcare.nhs.uk

Tel: 01922 602610

Sally Killian, Operational Manager, Goscote Lane, Walsall, WS3 1SJ

 sally.killian@walsallhealthcare.nhs.uk

Tel: 01922 602610