Walsall Healthcare’s Adult Community Nursing team are committed to providing a safe, 24 hour service for patients across the borough – whatever the circumstances, or in this case, whatever the weather!
Through Sunday’s frost and flurry, the community nurses worked tirelessly to ensure vulnerable patients were cared for, and they did it with a smile and an occasional snowball or two.
“Over a weekend we organise our workload so that high priority patients are visited,” explains Divisional Director of Nursing for Community Services Donna Chaloner. “These include patients needing pain management, and the 200 or so diabetic patients in the borough who need support administering their insulin.”
Despite not officially being on duty, Donna, who lives in Little Saredon, forwent her hot chocolate and slippers and jumped in her 4x4 to support her teams who were struggling against the snow to make their home visits.
The former district nurse said: “I saw the snow and I knew that the staff were going to be in for a challenging day.
“We had to coordinate across all seven of our community teams to determine the absolute priority patients and then work out the logistics of how we were going to visit them all. Thankfully many of the nurses’ partners, parents and neighbours helped out by driving the teams to get to where they needed to be; we couldn’t have done it without them.”
And in spite of the severe weather conditions, the nurses were able to reach all of their priority patients with support from the community.
Donna said: “A massive thank you to everyone for their help over the weekend and for our nurses who kept smiling all the way; I’m really proud of them all.
“So many healthcare workers – across both hospital and community - faced challenging conditions over the weekend but it was heart-warming to see how everyone pulled together for the benefit of our patients.”