Change or Cancel Appointment

Access Team

What we do

Our Outpatient Department Access Team handles your calls when you want to change or cancel your appointment.    

We understand there will always be times when you cannot keep your appointment so please let us know so we can allocate your slot to someone else.

You can change or cancel your appointment by calling our Call Centre appointments line on 01922 444000, 8 am – 6 pm, Monday to Friday (excluding Bank Holidays).

Hours of Operation

Monday - Friday, 8:00am - 5:00pm (Call Centre open until 8pm Monday to Friday excluding Bank Holidays)

Service Location

Route 109

Walsall Manor Hospital

Moat Road


West Midlands


Are self referrals accepted/How to access the service?

No. Please refer to patient letter.